WoodWick®
Candle Care Tips


WoodWick® candles can display different burning characteristics than other candles, so here's a few simple steps to enjoy the best burn every time.

You will experience the best burn results when the candle remains lit for 3-4 hours. For the Ellipse candles with Hearthwick® Flame, light the wick on one end and allow the flame to flow naturally across the wick.

Make sure that the wax melts to the edge of the candle before extinguishing it - this may take between 30 to 60 minutes. Allowing the wax to pool will discourage 'tunnelling' or leaving wax on the sides of the vessel.

The flame height may vary at times and occasionally even appear to self extinguish, but this is normal. Even if you are experiencing a 'low' flame, it will continue to heat and the flame height should return.

Keep the candle within sight and away from drafts. Always place the candle on a flat, heat-resistant surface, and make sure to keep the candles away from children, pets, flammable materials and other heat sources.

Keep the candle within sight and away from drafts. Always place the candle on a flat, heat-resistant surface, and make sure to keep the candles away from children, pets, flammable materials and other heat sources.

Never move or handle the candle while it's burning or while the wax is hot. To be safe, only move your candle once the flame is extinguished and the wax has completely cooled.

For the Hourglass candles, the wick should be trimmed to 6mm before each use. Due to the nature of the Ellipse candles, you should not need to trim the wick. The only exception is when the flame exceeds 25mm or the candle begins to smoke.

If you need to trim the wick, carefully extinguish the candle, allow the wick and wax to cool and trim the wick to 6mm by gently breaking off the burnt edges with a cloth or paper napkin. Safely remove and discard all wick trimmings and debris before relighting the candle.

When there is approximately 6mm of wax remaining, it is time to stop using your candle. Extinguish the candle when 6mm or wax remains and recycle it according to your local recycling centre's guidance.

Alternatively, why not give your empty candle a new lease of life and upcycle your empty candle in to something for your home?